Concierge Service

Concierge service is a model of health care where physicians treat a much smaller number of patients and are able to provide a more personalized experience and tailored level of care than in a typical physician’s office. Patients pay a membership fee to join the practice. Concierge service was developed in response to increasing pressure on physicians to grow revenue by seeing more patients in less time, resulting in rushed appointments, nurse gatekeepers, longer wait times, and a less satisfying patient-physician relationship. At Ko Be Care, the concierge model allows us to provide patients and families with a far more pleasant office experience. With a smaller practice size, we can spend more time with you and your family and delve into issues that may not be addressed in the hurried environment of a traditional practice. Phone calls are answered personally (no phone trees!) and you can easily get an appointment whenever you need it. In our practice you won’t sit in a crowded waiting room or have to anxiously wait for a call back from the doctor. The tailored level of care and patient experience is significantly different – which can be seen through the glowing reviews we receive from grateful families.